Returns are accepted within 14 days from the date of delivery.

The product must be unused, in its original condition, and include all original packaging, tags, and accessories.

If the return is due to a manufacturing defect or an error on our part, the return is free of charge.

For returns for any other reason, a shipping fee applies and the reason for return must be specified.

You may inspect the product with the courier before payment.

Refunds are processed after the returned product has been inspected and approved.

Please note: a fee of 70 EGP applies if the order is refused or not received at the time of inspection.

For certain governorates, a partial deposit may be requested prior to shipping.

Thank you for your understanding.